Contact information

At PokéVers, we're committed to providing excellent customer service. If you have any questions about your order, our products, shipping, returns, or any other inquiries, we're here to help.

Customer Support

Email: contact@PokéVers.shop

Phone: +1 (479) 345-1674

Our customer support team aims to respond to all email inquiries within 24–48 business hours.

Business Address

PokéVers
4802 Veltri Drive
Anchorage, AK 99501
United States

Please note that this address is for business correspondence. If you are returning an item, please contact us first for return authorization and instructions. Returns sent without prior approval may not be accepted.

Business Hours

Our customer support team is available during the following hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (Alaska Time)

  • Saturday: 10:00 AM – 4:00 PM (Alaska Time)

  • Sunday: Closed

Messages received outside of business hours will be answered as soon as possible on the next business day.

Order Support

To help us assist you more quickly, please include the following information when contacting us about an order:

  • Your order number

  • The name used when placing the order

  • A brief description of your question or issue

  • Photos of the product or packaging (if reporting damage or an incorrect item)

Wholesale & Business Inquiries

For wholesale opportunities, partnerships, or other business-related inquiries, please email us at contact@PokéVers.shop with the subject line "Wholesale Inquiry" or "Business Partnership."

Feedback

We value your feedback and are always looking for ways to improve. If you have suggestions or comments about your experience with PokéVers, we'd love to hear from you.

Thank you for choosing PokéVers. We appreciate your trust and look forward to serving you!

If you'd like, I can also Generate the Shipping Policy next.